Returns & Exchanges
At Easy Plumbing, we want to ensure your home projects go smoothly, which is why we offer a 30-day return policy on all unused fixtures and tools. If a part doesn't fit or meet your expectations, we are committed to making the exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the plumbing items you wish to return and generate a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all washers, valves, and installation manuals are included to qualify for a full refund.
- 3.Label and Ship
Affix the pre-paid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the components for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
