Returns & Exchanges

At Easy Plumbing, we want to ensure your home projects go smoothly, which is why we offer a 30-day return policy on all unused fixtures and tools. If a part doesn't fit or meet your expectations, we are committed to making the exchange process as seamless as possible.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the plumbing items you wish to return and generate a Return Merchandise Authorization (RMA) number.

  • 2.
    Pack with Care

    Place the items in their original packaging, ensuring all washers, valves, and installation manuals are included to qualify for a full refund.

  • 3.
    Label and Ship

    Affix the pre-paid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our warehouse team inspects the components for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.